After placing your order, you will immediately receive an email with a link to your digital voucher.

After placing your order, you will immediately receive an email with a link to your digital voucher.Please note: A printed voucher will not be sent separately!

How do I get my voucher?

During checkout, you will find the “Gift voucher or discount code” field during the payment process. Just enter your code there.

During checkout, you can check whether your voucher has already been applied:<img src="https://attachments.gorgias.help/0e8PW74aEwxDnpGB/hc/eynJd7ObBR29ERow/2025112712-efe29b13-ab93-4852-9ac6-f1e40494015f-handy%201.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"> You can enter your code in the &#x201C;Gift card or discount code&#x201D; field. You may need to refresh the page briefly. The new final amount will then be displayed. <img src="https://attachments.gorgias.help/0e8PW74aEwxDnpGB/hc/eynJd7ObBR29ERow/2025112712-7866914a-04c9-4a3f-9918-59f340debfdd-handy3.png" style="width: 300px;" class="fr-fic fr-fil fr-dii"><img src="https://attachments.gorgias.help/0e8PW74aEwxDnpGB/hc/eynJd7ObBR29ERow/2025112712-5dbd7ac6-d8e2-4c72-b8f2-45b20b0d414e-handy3.png" style="width: 300px;" class="fr-fic fr-fir fr-dib"> PLEASE NOTE: Vouchers cannot be redeemed at the same time as bonus points.&#xA0;

How do I redeem my voucher?

General conditionsOur GTC and data protection provisions apply to the purchase of vouchers. In addition, the following voucher conditions apply.Vouchers and discounts cannot be credited towards the purchase of gift vouchers.It is not possible to credit vouchers and discounts retrospectively.Furthermore, any commercial and trade resale of vouchers is prohibited.&#xA0;Individual conditionsPlease note that individual conditions may apply to each voucher. You can find these in the voucher conditions directly on the voucher or when you receive the voucher. The following restrictions or voucher types may apply:<ul><li>Validity of the voucher</li><li>Restrictions on certain articles or article groups</li><li>Combinability of the voucher with other vouchers, discounts or promotions</li></ul>SubjectKloster Kitchen Vouchers may be redeemed in accordance with these terms and conditions for purchases made on the <a data-fr-linked="true" href="//www.klosterkitchen.de">www.klosterkitchen.de</a> or <a data-fr-linked="true" href="//www.klosterkitchen.com">www.klosterkitchen.com</a> website.The voucher will be sent to you in the form of an email or a physical voucher by post, depending on the item selected.You can pass the voucher on to third parties. In this case, you undertake not to use the voucher code again or to disclose it to third parties.Redeeming the voucherThe voucher can be used for the purchase of products sold via <a data-fr-linked="true" href="//www.klosterkitchen.de">www.klosterkitchen.de</a> or <a data-fr-linked="true" href="//www.klosterkitchen.com">www.klosterkitchen.com</a>. The value of the voucher will be deducted from the invoice amount. The value of the voucher will be deducted from the invoice amount. Cash payment is excluded. Several vouchers can also be used for one order.Remaining balanceIf the value of the voucher exceeds the invoice amount, any remaining credit will be retained and can be used by entering the voucher code again.A cash payment of the (remaining) value of the voucher is excluded.Validity periodVouchers must be redeemed at the latest by the end of the third year after the voucher code has been sent. After that, they lose their validity.LiabilityYou undertake to keep the voucher code secret and to communicate it only to the person to whom you wish to give the voucher. Kloster Kitchen or curameo AG accepts no liability for the loss, theft, misuse or delayed transmission (e.g. due to technical difficulties) of the voucher code.

What are the exact voucher conditions?

When you buy a voucher, you should redeem it within three years. After that, it is no longer valid.

When you buy a voucher, you should redeem it within three years. After that, it is no longer valid.

How long are Kloster Kitchen vouchers valid?

In a nutshell: Sorry, unfortunately no.

Can I exchange a voucher for cash?

Back to the shop

Kloster Kitchen

How do I get vouchers, how do I redeem them, what are the conditions?

Vouchers & discounts | Kloster Kitchen Help Center

Vouchers & discounts

How can I order?

I can't access the shopping cart. What's going on?

How can I cancel my order?

I haven’t received an order or shipping confirmation. What happens now?

Order

What's the Kloster Kitchen club?

How do I become a Ginger Insider?

How can I collect points?

Where can I see how many points I have?

How do I redeem points?

How do I redeem points? copy

Do my points expire?

Can I pass on my points to somebody else?

Bonus points programme

How does 'refer a friend' work?

I cannot refer a friend. What should I do?

What do I have to keep in mind?

Refer friends

How does the Kloster Kitchen subscription work?

What are the advantages of the Kloster Kitchen subscription service?

Is there a minimum term for subscriptions?

When can I expect my subscription to be shipped?

How can I change/adjust my subscription?

How can I cancel my subscription?

Ginger Shot subscription

How do I register for an account?

I’m having difficulties logging into my account. What can I do?

Why do I need to set up a customer account?

My account

Where can I subscribe to the newsletter?

I haven’t received the newsletter. What can I do?

How can I unsubscribe from the newsletter?

Newsletter

Where do we source our ginger?

Are our drinks suitable for vegetarians/vegans?

How do we know that our products are made of organic ingredients?

Why is it called Ginger Shot?

What is the shelf life of our ginger shots?

What is the shelf life of our smoothies?

Should I store Kloster Kitchen drinks in a cool place?

Is there a recommended shot dose?

Where can I find your products?

Why do you need to shake the drinks before opening them?

Where do the deposits at the bottom of the bottle come from?

I am a diabetic, what do I need to watch out for?

What exactly are the ingredients of your drinks?

How do we process the ginger?

Why do we peel the ginger?

Is our ginger heated?

Where are our products manufactured?

Who monitors the quality of the products?

Production

Why is there pectin in our products?

Why is lemon juice concentrate used instead of lemon juice?

Why do we use pieces of ginger and not puree or pressed juice?

Why do we use agave nectar?

Does the Kloster Kitchen Ginger Shot contain alcohol?

Ingredients

How many calories are in our drinks?

12SHOTS Classic

12SHOTS Turmeric

12SHOTS Pomegranate

12SHOTTS Cranberry Horseradish

12SHOTS Pineapple

12SHOTS Vitamine Shot Acai

12SHOTS Fruit Shot

12SHOTS

1SHOT Classic

1SHOT Turmeric

1SHOT Pomegranate

1SHOT Cranberry Horseradish

1SHOT Pineapple

1SHOT Vitamine Shot Acai

1SHOT Fruit Shot

1SHOT

Nutritional information

Product

How can I return my order?

Who covers the costs of the return shipment?

My order is incomplete or has not arrived. What can I do?

The contents of my parcel have broken. What can I do?

Returns & complaints

How much are the shipping costs?

How long does shipping take?

My order has not arrived yet. How can I check the status?

My order has a different billing address. How can I change my billing address?

I entered an incorrect address when placing my order. Can I still change it?

What service provider do you use for shipping?

From where do we ship?

To where do we ship?

Do we also deliver to packstations?

How can I track my shipment?

Shipping & delivery

How sustainable is your packaging?

Why is there no deposit on the Ginger Shot 1SHOT bottles?

Packaging & deposit

WhatsApp Newsletter

What payment methods are available?

How do I receive my invoice?

I have questions about my payment via Klarna. What can I do?

I have questions about my payment via PayPal.

Payment

What ingredients does VITAL FLOW use?

How do I take VITAL FLOW correctly?

Can I drink VITAL FLOW pure?

How long does one bottle last?

Why liquid micronutrient concentrates instead of capsules or tablets?

Is VITAL FLOW vegan?

Does VITAL FLOW contain any additives?

Can I combine VITAL FLOW with other food supplements?

Is VITAL FLOW suitable for children?

When is the best time to take the product?

Should I take VITAL FLOW with a meal?

Is there a minimum duration for the intake?

What is the effect of VITAL FLOW based on?

Is VITAL FLOW compatible with fructose intolerance or other allergies and intolerances?

What should I consider when taking it?

What is the correct way to store VITAL FLOW?

How is VITAL FLOW produced?

How long can VITAL FLOW be kept?

Who is VITAL FLOW not suitable for?

Are there any special preparations before taking it?

Is support or counselling available during the use of VITAL FLOW?

Which allergens are contained in VITAL FLOW?

Why does the set come with a spoon and a spout?

How many vitamins and minerals does it contain?

What happens if I drink several glasses a day and don't follow the recommended intake?